Frequently Asked Questions

When are you open

Our Denver carpet warehouse is open Monday – Sunday 9:00AM – 4:00PM (appointments encouraged). Call 303-300-9555 for any additional questions.

What are the 'brand name carpets" you carry?

We carry carpets from the premier carpet manufacturers that you’ll find in all of our competitor’s showrooms, plus luxury brands you might not yet have heard about. And it’s all in-stock!

What types of flooring do you carry?

Middle to very high-end carpet. Textures, plushes, friezes, loops and patterns, both tufted and woven styles. Nylon, Advanced Generation Polyester and Wool. We also carry several lines of water proof Luxury Vinyl Plank (LVP)

I need to buy new carpet but I don't know where to start!

Carpet tends to be a long-term purchase so you want to be sure you get exactly what you want. Our Carpet Buyer’s Guide provides an excellent education on the big wide wonderful world of carpet. Be an educated consumer. Download our buyer’s guide. You won’t regret it!

How much carpet do I need?

Go to the Carpet Buying Tips page and follow the measurement instructions.

Can I call you for service or with questions when you are not open?

For general questions, please call us at 303-300-9555. If you are a current Sloane’s customer with questions concerning your order please call us at 303-371-8045. All messages will be promptly returned

What about padding?

We have a wide range of middle to high-end carpet padding available. Recent technological breakthroughs have engineered pads that are vastly superior to the basic “rebond” pad that is usually used. Speak to an experienced Sloane’s team member for the most appropriate options for your home.

What about installation?

You may use your own installer or we will be happy to recommend a Master Installer to perform the installation. (Sorry, our Master Installers only work on materials purchased at Sloane’s.)